Return & Exchange Policy

At AtlasKicks, we strive to provide our customers with high-quality products and an excellent shopping experience. Due to the exclusive nature of our inventory and the unique sourcing of our products, we have established a strict No Refund policy.

No Refunds Policy

We do not offer refunds under any circumstances. This policy is in place because our stock is extremely limited, and in many cases, items are sourced specifically for each customer. Issuing refunds would mean that we may be unable to offer the returned item to another customer, which disrupts our ability to provide exceptional service.

Exchanges for Damaged or Incorrect Items

We only accept exchanges in the following cases:

• Damaged Goods: If your item arrives damaged, please notify us within 48 hours of receiving your package. We will happily exchange the damaged item for the same product, provided that it is available.
• Wrong Size Sent: If you ordered a specific size and we mistakenly sent the wrong size, we will exchange the item for the correct size. Please reach out to us within 7 days of receiving the item, and we will arrange for an exchange.

No Exchanges for Correctly Delivered Sizes

If you ordered a size and we delivered the correct size as per your order, but the item does not fit, we unfortunately cannot accept returns or exchanges. This is due to the limited stock we carry. In many cases, items are reserved for specific customers, and accepting returns would impact the availability of products for others.